A practice field that feels like game time.
Welcome to your training ground for the skills that elevate teams and transform organizations. Mursion’s immersive practice scenarios use AI-powered simulations to help people practice communication, empathy, and leadership skills in realistic, risk-free settings. Below, you’ll find just a few examples of the real-world scenarios Mursion has developed to help teams practice, master, and apply critical capabilities in the moments that matter.
Explore scenario samples across leadership, customer experience, education, healthcare, and manufacturing. Use the filters to see how growth-driven organizations are building confidence, adapting to change, and driving results through role-specific, high-impact practice. Curious about the full range of what’s possible? Contact us to explore more.
Cultivating a change champion
Enlisting a key team member to help lead organizational change. A manager practices communicating a compelling change story to enlist an influential direct report as a partner in leading the team through difficult but necessary organizational change.
- Influence
- Inspiration
De-escalating floor conflict
Resolving a conflict between team members while maintaining production flow. A department manager practices addressing an immediate conflict between two team members to minimize disruption to the line and support them in productively managing future tension.
- Teaming
- Constructive Dialogue
Empowering care team voices
Helping a patient care technician resolve conflict with a peer. A nurse manager practices empowering a new patient care technician to confidently and independently resolve conflict with a more tenured peer.
- Leading High Performance
- Autonomy Support
Leadership through their eyes
Leading a performance review using team feedback to drive growth. A manager practices leading a performance review with a confident team leader whose team raised concerns about his/her approach to leadership.
- Influence
- Constructive Feedback
Managing client expectations
Realigning deliverables with a valued client. A client engagement manager practices facilitating a discussion with a long-standing client about expectations that exceed the originally agreed upon scope of work.
- Communication
- Context Setting
Managing project scope
Making prioritization decisions when a manager pushes to expand scope. A business process leader practices making prioritization decisions when a manager pushes to expand the scope of Phase I of a cost reduction initiative.
- Prioritization
- Priority Assessment
More than a rating
Leading an evaluation to inspire a high performer’s growth. A production manager practices leading an annual performance evaluation with a reliable, high performing team member that inspires him/her to embrace the opportunity for development.
- Leading High Performance
- Performance Management
New teammate check-in
Initiating a supportive conversation to re-engage a disengaged peer. A team member practices initiating a conversation with a peer who has recently become disengaged to encourage renewed connection with the team.
- Communication
- Context Setting
Partnering for patient outcomes
Advocating for more collaborative patient-care decisions. A nurse manager practices advocating for a provider to make more collaborative patient-care decisions with the nursing team.
- Influence
- Managing Up
Speaking for the team
Advocating for a more collaborative approach to decisions. Influencing a leader to involve the team more in decision-making.
- Influence
- Managing Up
Support after a misstep
Coaching a direct report after a presentation goes poorly. A manager practices supporting a direct report in strengthening presentation skills after an important meeting with internal stakeholders didn't go as planned.
- Leading High Performance
- Coaching
Supporting new teacher development
Guiding a mentee to set actionable goals for student engagement. A teacher mentor practices guiding a mentee to self-reflect and set clear, actionable goals for increasing student engagement and participation.
- Communication
- Effective Questioning
The confident close
Coaching a new sales rep to strengthen closing strategies. A sales leader practices coaching a new team member to develop a stronger closing strategy that leads to improved sales outcomes.
- Leading High Performance
- Coaching
Turning a stay around
De-escalating a frustrated hotel guest when service falls short. A hotel front desk agent practices de-escalating frustration and delivering excellent service to an upset guest whose room is still unavailable.
- Influence
- De-escalation
Turning resistance into readiness
Gaining a nurse’s support for an EHR transition. A nursing team lead practices seeking the perspective and input of a resistant nurse whose support for an imminent transition to a new Electronic Health Record system is critical.
- Teaming
- Receptivity
Uncovering math misconceptions
Helping a student talk through and correct a math error. A teacher practices eliciting student thinking to uncover and help correct a student's misconception about a math problem.
- Communication
- Effective Questioning