Mursion wins learning tech award at Brandon Hall

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San Francisco

December 2018


Mursion, a pioneer in using virtual reality (VR) for emotional intelligence training, wins the gold from Brandon Hall Group’s Excellence in Technology Awards for the third year in a row.  This year, Mursion was recognized for the expansion of a training program that had resulted in record breaking NPS scores at Best Western Hotels and Resorts. Mursion’s unique blend of artificial intelligence and live specialists has prepared any staff for any customer service interactions using brief simulations. If you would like to see how Mursion is leveraging VR in hospitality, you can experience an award winning customer service simulation yourself! Try it today by requesting a demo on our website.

To Learn more about the results of the program, check out:

https://hospitalitytech.com/best-western-attributes-rise-guest-satisfaction-and-loyalty-vr-staff-training-program-loyalty

https://hospitalitytech.com/ht-exclusive-best-western-coo-chats-ht-about-its-vr-staff-training-program

Mursion will receive the award for ‘Best Advance in Gaming or Simulation Technology’ at Brandon Hall’s Human Capital Management Excellence Conference and Awards Gala on Thursday, January 24, 2019 in West Palm Beach, Florida. Last year, Mursion won gold in the same category for a case study with athenahealth, a U.S. healthcare technology company, on a leadership development course that implemented VR and simulations for improving influencing skills needed in negotiations for sales enablement and leadership.

About Mursion:

Launched in 2015, Mursion’s immersive training simulator has endless possibilities for application and is currently used by a wide range of innovative organizations in higher education, healthcare, hospitality, and the corporate sector. Founded on a decade of research at the University of Central Florida, Mursion’s breakthrough approach has proven to be more scalable and effective than traditional soft skills training methods.

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